Privacy Policy
Crannell, Crannell & Martin Engineering (“CCM Engineering,” “we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, scheduling system, text message communications, and engineering services.
Information We Collect
We may collect your name, phone number, email address, property address, project details, and payment information. We may also collect basic website analytics such as IP address and browser type.
How We Use Your Information
We use your information to schedule appointments, send reminders, provide verbal and written engineering reports, process payments, and communicate about your project.
Text Messages
By providing your phone number, you consent to receive appointment reminders, scheduling updates, and project‑related messages. You may opt out at any time by replying STOP.
Sharing Your Information
We do not sell your information. We only share it with service providers who assist with scheduling, payments, or communication (such as Jobber), or when required by law.
Data Security
We take reasonable measures to protect your information, though no method is 100% secure.
Your Choices
You may request updates, corrections, or deletion of your information by contacting us at:
Contact Us
CCM Engineering
[email protected]
972-691-6633
